Sessions are typically 50-55 minutes (one appointment hour of 50-55 minutes duration) although some sessions may be longer if agreed upon by both parties.

Session frequency is determined collaboratively at the end of the first session based on each client's unique needs and goals. Typically, sessions begin weekly or fortnightly and reduce over time.

Sessions start at the scheduled time. If you arrive late, your session will be shorter; if your therapist arrives late, your session will be extended to make up the time. Once an appointment hour is scheduled, you will be expected to pay the full cost of the session unless you provide 24 hours advance notice of cancellation. Cancellations can be made by voicemail, text, or email. If you need to reschedule an appointment within 24 hours of our scheduled appointment time, you will be responsible for the full session fee, regardless of when you reschedule your appointment.

Our fees vary depending on the location, provider you see and type of session. Please see our Fees & Insurance page for details. At Senvea, we strongly believe that financial concerns should not hinder a person’s ability to get treatment and thus a sliding scale rate is offered to those who need it.

We are in-network with Aetna and Quest in NY and FL, which significantly reduces out-of-pocket costs. Most clients using insurance pay between $125–$130 USD per session, depending on their plan. 🗓 Book a Session Using Insurance If you’re using Aetna or Quest, you can schedule directly through our online booking system. We also offer out-of-network reimbursement with a superbill. If you have a PPO plan, you may be eligible for 60-80% reimbursement, please reach out if you'd like guidance.

We are currently not able to take Medicare in Australia. However, we offer Low-Cost Counselling with our Associate / Student Counsellor at a reduced rate of $80 AUD per 50-minute session Our associate counsellor offers warm, skilled, and affordable support for clients across Australia and worldwide.